The books I read in 2017 perfectly illustrate where my head was at last year. They're a sign of what my learning priorities were, and what inspired me. In this retrospective article I'm not going to give a review any of these books, but rather I'm going to talk about the effect they have had on my habits, skills, outlook and attitude.
In August 2017 I was asked by the CTO of Basis Technologies to lead a UX design project to create a web dashboard for Basis Technologies' newest product, Testimony. This is a story about how it went from an idea to a coded website in two weeks.
This article details the why, what, and how of my ongoing journey to create a product discovery process at an enterprise software company. I have structured it in five parts: situation, task, action, challenges and results in order to help you understand my thinking and approach to my work.
As a Product Manager who also wears the UX Designer hat within my organisation, it is my responsibility to ensure that we provide value for both the user through a good experience and our business by delivering bug-free software that is built in a cost-effective manner.